Terms and Conditions
Last Updated: [23-01-2025]
Welcome to [home service company]. By using our services, you agree to the following terms and conditions. Please read them carefully.
By scheduling or using any of our home services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
2.1 Scope of Services
We provide various home services, including e.g., cleaning, plumbing, electrical work, refrigerator and appliance repairs, heating and cooling, electrical troubleshooting & installations and many more]. The scope of each service will be outlined in the service agreement or booking confirmation.
2.2 Service Availability
Services are subject to availability and may vary based on location. We reserve the right to decline or cancel service requests at our discretion.
3.1 Appointments
Customers must book services in advance. We will confirm your appointment via email, text, website, application or phone call.
3.2 Pricing
Prices are displayed on our website or communicated upon booking. We reserve the right to change prices at any time, but confirmed bookings will not be affected.
3.3 Payment Terms
Payments must be made in full before or immediately after service completion. We accept [list payment methods, e.g., credit card, cash, online transfers].
3.4 Cancellations & Rescheduling
Customers may cancel or reschedule appointments at least [2 days] hours before the scheduled service. Late cancellations may incur a fee of [insert amount or percentage].
4.1 Access to Premises
Customers must provide safe and adequate access to their property for our technicians.
4.2 Safety and Preparations
Customers must ensure a safe working environment and secure pets or valuables before service begins.
4.3 Accurate Information
Customers must provide accurate details about their service needs. Any undisclosed issues may result in additional charges or service refusal.
5.1 Service Warranty
We offer a warranty of [2 days] on our services. If you experience any issues, you must notify us within this period for a resolution.
5.2 Limitation of Liability
We are not liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the total amount paid for the service.
5.3 Damage & Claims
If any damage occurs due to our service, claims must be reported within [2] days with supporting evidence.
We reserve the right to refuse or terminate service for reasons including but not limited to:
Unsafe working conditions
Non-payment
Disruptive or abusive behavior
We collect and process customer data in accordance with our Privacy Policy. By using our services, you consent to such processing.
Any disputes shall first be attempted to be resolved amicably. If unresolved, disputes will be handled in accordance with the laws of [Your State/Country].
We may update these Terms and Conditions at any time. Continued use of our services after updates constitutes acceptance of the new terms.
For any questions regarding these terms, please contact us at: [home service company]
[village dhogri, district jalandhar, punjab]
[homeservice.ecom@gmail.com]
[96466 98098]
