Refund Policy
[HOME SERVICE COMPANY]
Effective Date: [23-01-2025]
HOME SERVICE COMPANY
We offer refunds under the following conditions:
If the service was not completed as agreed upon in the service contract.
If a cancellation request is made within the allowed timeframe (see Section 3: Cancellations).
If our service does not meet the agreed quality standards, and we are unable to rectify the issue.
If a double payment or an overcharge occurred due to a billing error.
Certain services are non-refundable, including but not limited to:
Completed services where the client has signed off on the job.
Situations where damage or unsatisfactory results are caused by factors beyond our control (e.g., pre-existing damage, customer-provided materials, third-party interference).
Late cancellation fees (see Section 3: Cancellations).
Customers may cancel scheduled services at least 12 hours in advance to receive a full refund.
Cancellations made less than 12 hours before the scheduled service may be subject to a cancellation fee.
If our team arrives at the service location and is unable to perform the work due to customer unavailability or lack of access, a service call fee may apply.
To request a refund, please follow these steps:
Contact our customer support team at [homeservice.ecom@gmail.com] or [96466 98098].
Provide your service details, including invoice number, service date, and reason for the refund request.
Our team will review your request within 2 days and notify you of the outcome.
If approved, refunds will be processed within [3 days] to the original payment method.
We reserve the right to update or modify this refund policy at any time. Changes will be effective immediately upon posting to our website. We encourage customers to review this policy periodically.
For further assistance, please contact us at [96466 98098].
Thank you for choosing [home service company] for your home service needs.
